Forging The Future: Data Innovators Reveal Their Stories

2022-07-02 04:06:53 By : Ms. jing shang

More than 40 top organizations share how they’re using data to be more profitable, innovative and resilient.

Savvy leaders know when to reroute or to stay the course. Forward-focused organizations that successfully steered their way through the past couple years’ ever-shifting headwinds kept data as their North Star to become more agile and competitive. Their innovative responses to the world’s challenges made headlines as executive, security, IT and DevOps teams refactored business models, safeguarded systems and delivered fresh digital experiences to customers.

Leading organizations have uncovered the secret to using data to unlock innovation, enhance security and drive resilience: Splunk. While use cases and applications may look different for every company, there are a few key areas where data is the consistent difference between flourishing and faltering:

In the recently launched e-book, Forging the Future, you’ll see how Splunk helps over 40 organizations around the world use data to succeed today and tomorrow.

Here are a few of their stories:

Tokyo Stock Exchange, Inc. (TSE) strives for an exceptional user experience on every application it runs. When TSE launched its arrowhead cash equity trading system, expectations for its reliability skyrocketed. The Japanese icon — and one of the world’s leading financial markets — wanted to maintain its world-class system reliability, but it first needed to improve data analysis, which sometimes took days to complete.

Enter Splunk, which delivered performance analytics and insights on overall system health to the millisecond. “Splunk provides real-time visibility into our resources and operation status, empowering us to turn data into new opportunities and competitive advantages,” says Atsushi Yamamoto, head of infrastructure and operations in TSE’s IT development department. With better visibility across the organization, now TSE tackles problems before they arise.

As an organization known for its customer service and brand reputation, REI wanted to extend its security posture to include edge protection of its Amazon Virtual Private Clouds as it migrated applications to Amazon Web Services (AWS). Previously, the organization lacked an investigation workflow that included AWS, and teams had to undergo a time-consuming process to manually extract and analyze the relevant data.

“We want to protect REI data — that’s where we put our resources and invest time. Procuring Splunk Cloud has been a really good investment, not just for the capabilities it offers, but also for the time savings,” says David Bell, manager of infrastructure and cloud services at REI. Now that REI aggregates all security-relevant data in Splunk Cloud Platform, the technology organization is bringing analytics insights to broader questions and decisions — yielding better outcomes across the business.

Offering seamless online shopping experiences, Lenovo must stay ahead of potential threats that may affect daily transactions. The multinational technology company needed a more flexible and adaptable observability solution that could accelerate troubleshooting through real-time and predictive actionable insights.

Lenovo had already been using Splunk to improve IT operations and security for years, so turning to Splunk for observability was only natural. With Splunk Observability Cloud, Lenovo ensures there are no dropped transactions or performance hiccups — and even delivered 100% uptime despite a 300% increase in online traffic on Black Friday. “Splunk is a great investment for us,” says Ben Leong, director of operations, online and eCommerce platform at Lenovo. “It remarkably improves our operational efficiency and achieves better team collaboration.”

The UK’s largest grocer and the world’s third-largest retailer, Tesco depends on Splunk to have eyes into its entire hybrid environment, helping teams proactively solve problems and ensure customers enjoy an exceptional experience. When COVID-19 upended the world, Splunk helped Tesco adapt at record pace and keep business running as usual, even when 20,000 people logged onto Tesco’s online waiting room during the Christmas rush.

“Splunk is helping us bring the right data to the right people at the right time. That’s key for us to succeed now and in the future,” says Chirag Shah, head of technology, group monitoring at Tesco. As the world transitions out of the pandemic but into a world that’s more digital than ever, Tesco will rely on insights from Splunk to accelerate its observability journey and continue driving resilience.

For more stories of how Splunk is helping innovators use data to forge the future, download Forging the Future now.